Privacy Policy

Who we are & how to contact us

Controller: Propound,llc operating Propound.org
Address: 
Email: privacy@propound.org
 

Information we collect

Information you provide directly

• Account or profile data (e.g., name, display name, email, password): when you create an account or sign in.

• Content you submit (e.g., comments, posts, messages, files): when you upload or interact with Site features.

• Communications: when you contact us (support requests, feedback, surveys).

• Billing/transaction data (if payments/donations are enabled): limited details necessary to process payments. We rely on third-party processors and do not store full payment card numbers.

Information collected automatically

• Usage data: pages viewed, links clicked, time on page, referring/exit pages.

• Device & log data: IP address, browser type/version, OS, device identifiers, date/time stamps, error logs.

• Cookies and similar technologies: to keep you signed in, remember preferences, analyze traffic, and (if enabled) personalize content.

Information from third parties

• Single sign-on (SSO) providers (e.g., Google, Apple) if you choose to sign in that way.

• Analytics & measurement providers (see “Cookies & analytics” below).

• Payment processors (if applicable) for fraud prevention and transaction confirmation.

How we use your information

We use information to:

• Provide, operate, maintain, and secure the Site.

• Create and manage accounts; authenticate and verify identity.

• Personalize content and remember preferences.

• Analyze usage and improve features and performance.

• Communicate with you about updates, security alerts, and administrative messages.

• Send marketing or newsletters only with your consent (you can opt out anytime).

• Comply with legal obligations; enforce our terms; protect our users and the service.

Legal bases for processing (EEA/UK users)

We process personal data only when one or more of the following applies:

• Contract: to provide the services you request.

• Legitimate interests: to secure and improve the Site, prevent fraud/abuse, and understand usage—balanced against your rights.

• Consent: for optional activities like certain cookies or marketing emails. You can withdraw consent at any time.

• Legal obligation: to meet regulatory and compliance requirements.

Cookies & analytics

We use cookies and similar technologies to operate the Site and understand how it’s used.

Types of cookies

• Strictly necessary: required for core Site functions (e.g., login, security).

• Preferences: remember settings like language or theme.

• Analytics: help us understand traffic and usage patterns.

• (Optional) Marketing: measure campaigns or show relevant content if we ever run ads or email campaigns.

Your choices

• Browser settings often allow you to block or delete cookies.

• If we use a consent banner, you can manage cookie categories there.

• “Do Not Track” signals: industry standards are evolving; we currently do not respond to DNT.

Third-party analytics (examples)

• We may use tools such as Google Analytics or privacy-focused alternatives. These providers collect usage data as described in their own policies. Where required, IP addresses may be truncated or anonymized.

When we share information

We do not sell personal information. We share it only with:

• Service providers acting on our behalf (hosting, analytics, email delivery, cloud storage, payment processing, customer support).

• Affiliates (if any), subject to this policy.

• Legal and safety: to comply with law, enforce our terms, or protect rights, safety, and property of users and the public.

• Business transfers: in a merger, acquisition, or asset sale, your information may transfer as part of the transaction.

We require recipients to protect personal information and use it only for the intended purpose.

International data transfers

If you access the Site from outside the country where our servers are located, your information may be transferred internationally. When transferring personal data from the EEA/UK/Switzerland, we use lawful transfer mechanisms (e.g., EU Standard Contractual Clauses and UK Addendum, or other approved safeguards).

Data retention

We keep personal information only as long as necessary for the purposes described above, including:

• While you have an active account.

• For the period needed to comply with legal/recordkeeping obligations, resolve disputes, and enforce agreements.
  When data is no longer needed, we delete or anonymize it.

Security

We implement administrative, technical, and physical safeguards designed to protect personal information (e.g., encryption in transit, access controls, regular reviews). However, no method of transmission or storage is completely secure.

Your rights & choices

Depending on your location, you may have the right to:

• Access: know whether we process your data and obtain a copy.

• Correct: request corrections to inaccurate or incomplete data.

• Delete: request deletion of your data (subject to legal exceptions).

• Portability: receive your data in a portable format.

• Restrict or object: to certain processing (including where we rely on legitimate interests).

• Withdraw consent: where processing is based on consent.

• Opt out of marketing: unsubscribe links are included in our emails.

How to exercise your rights
Email us at [privacy@propound.org]. We may request information to verify your identity before fulfilling your request. You may also have the right to complain to a supervisory authority (EEA/UK) or your local regulator.

U.S. state privacy disclosures

Residents of certain U.S. states (e.g., California, Colorado, Connecticut, Virginia, Utah) may have additional rights, including:

• Right to know/access, correct, delete, and portability.

• Right to opt out of targeted advertising, sale, and certain profiling (we do not sell personal information).

• Non-discrimination for exercising privacy rights.

How to submit requests/opt outs: Email [privacy@propound.org]. If we deny your request, you may have the right to appeal by replying to our decision email with “Appeal.”

California (CPRA) disclosures

• Categories collected: identifiers (e.g., email, IP), internet/usage data, and (if applicable) commercial information (transactions).

• Sensitive personal information: we do not intentionally collect sensitive categories unless you provide them (e.g., for accessibility needs), and we use them only for limited permitted purposes.

• Retention: as described in “Data retention.”

Children’s privacy

The Site is not directed to children under 13 (or the age of digital consent where you live, e.g., 16 in parts of the EEA). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

User-generated content & public areas (if applicable)

Content you choose to make public (e.g., forum posts, comments, profiles) may be viewed, collected, or used by others. Please consider your privacy before sharing.

Third-party links and services

The Site may link to third-party websites, services, or social features. This policy does not cover those third parties. Review their privacy policies before using their services.

Automated decision-making

We do not use automated decision-making that produces legal or similarly significant effects without human involvement. If this changes, we will provide the required disclosures.

Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” above indicates when it last changed. Material changes will be communicated by posting a notice on the Site and, where appropriate, via email.

How to contact us

Questions or concerns about this Privacy Policy or our data practices?
Email: privacy@propound.org
Mail: 
If in the EEA/UK: You may also contact your local data protection authority.

Optional sections you can enable (delete if not relevant)

• Email newsletter: We send newsletters only if you opt in. Unsubscribe any time via the link in our emails or by contacting us.

• Donations/payments: Payments are processed by [Processor Name]. Your payment details are handled by that provider under its own policy. We store only transaction metadata (amount, time, status).

• Research & improvements: We may aggregate and anonymize data to analyze trends and improve the Site. Aggregated data is not personal information.

• Bug reports & diagnostics: If you submit a bug report, we may collect logs or screenshots you provide to diagnose issues.